You may cancel this order within two weeks after we have received it. You can return new, unopened items from a cancelled order within 2 weeks of delivery to you.
Items for return must be unused, in their original packaging, presentable for sale, and with all warranty cards, manuals, etc. We cannot accept returns for chemicals, lights, battery powered vacuums, automatic cleaners, heaters and heat pumps. Above ground pools, liners, winter covers, leaf net covers and solar covers may not be returned if cartons are wet, opened or unfolded.
NO swimming pool packages will be returned once the package has been delivered and the customer has accepted its delivery from the shipping company. A 20% restocking fee will be applied to any above ground pool that is returned prior.
All other items returned are subject to a restocking fee dependent on shipping costs and product charge and all shipping costs. Orders refused at time of receipt are subject to a 20% restocking charge and all shipping costs. Special order items are not returnable.